Service Department
Why Bring Your Car to De Pere Auto?
We understand that trusting a repair facility with your car is no small matter. So our main goal at De Pere Auto is to help make your automotive repair experience as easy and pleasurable as possible by expertly fixing your vehicle and reliably keeping it safe and dependable. We achieve this goal by providing exceptional customer service with:
Experience
Clear Communication
Honest Advice
Reliability
Convenience.
EXPERIENCED CERTIFIED TECHNICIANS
The main focus of our Team of Technicians is to make sure you get the highest quality repair, inspection, or service possible. Together, we have a broad range of experience solving problems and making repairs on all makes and models, foreign and domestic, modern and classic -- just about anything with an engine and wheels.
All of our technicians are ASE CERTIFIED and undergo continual training and education. ASE Certification takes the guesswork out of identifying an experienced and knowledgeable auto repair facility. The independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972 to improve the quality of vehicle repair and service through the voluntary testing and certification of auto technicians and other automotive service professionals. With ASE Certification you can be assured of the skills and knowledge of our individual technicians and our high standards and commitment to providing quality diagnosis, repair, and maintenance of your vehicle.
We use the latest Tools and Diagnostic Equipment to diagnose your vehicle quickly and help ensure your problem is fixed right the first time. We correct the cause of the your problem, not just the symptom. Saving you time and money!
CLEAR COMMUNICATION
It is important that you are fully informed about your vehicle so that you can make more qualified decisions regarding its care and maintenance. We talk in easy to understand language with not a lot of technical talk because we know that if you don't understand what we are saying, you won’t be able to make the best decision for your car's needs.
And we make it easy to communicate with us: phone, text, email, facebook, twitter, fax, mail, or chat.
HONEST ADVICE
We fix only what is necessary and only with your pre-approval. We will make recommendations for regularly scheduled maintenance that will reduce your overall operating costs, as well as make suggestions for repairs that are in your best interest relating to the condition of your vehicle. We don’t want you to experience any unwelcome surprises. We’ll NEVER pressure you into getting additional work done.
We also send friendly service reminders for oil changes, factory scheduled maintenance, etc.
RELIABILITY
There’s no greater peace of mind than knowing you have one less worry by having your vehicles serviced by a highly experienced ASE-certified automotive service and repair professional at De Pere Auto. We stand behind our workmanship and parts with our LIFETIME WARRANTY guarantee. If you ever have a problem with our work please do no hesitate to bring it back! In fact, we’re so sure you’ll be completely delighted with our service, that we’re willing to give you $100 worth of US Savings Bonds if your not.
FREE CONVENIENCES
OUR WAITING AREA
We offer a recently remodeled waiting area that is open and inviting with complimentary coffee, popcorn, Wi-Fi wireless internet, newspapers, magazines, and coloring books.
SHUTTLE SERVICE
To make your life easier, De Pere Auto offers a free local shuttle service. When you drop your vehicle off for repairs or service we will drive you to your destination and then pick you up when the work is completed.
If necessary, we'll pick up and drop off your vehicle for you. We want to make getting your vehicle repaired as convenient as possible for you.
LOANER CARS
Got a big job that is going to last several days? We can provide you with a free loaner car to make things easier for you. These cars are loaned by appointment and are popular so please call ahead.
LOANER BIKES (Coming in the Spring!)
While you wait for your auto repair, you can also enjoy a walk or a ride on one of our loaner bikes along the scenic Fox River Trail, watch the pelicans and other wildlife, visit one of our local shops, grab a bite to eat, or run an errand.
SECURE AFTER-HOURS PICK UP
We know you have a busy schedule. That's why we offer a secure way to drop off and pick up your vehicle without compromising your security. Contact us today for details.
We understand that trusting a repair facility with your car is no small matter. So our main goal at De Pere Auto is to help make your automotive repair experience as easy and pleasurable as possible by expertly fixing your vehicle and reliably keeping it safe and dependable. We achieve this goal by providing exceptional customer service with:Experience
Clear Communication
Honest Advice
Reliability
Convenience.
EXPERIENCED CERTIFIED TECHNICIANS
The main focus of our Team of Technicians is to make sure you get the highest quality repair, inspection, or service possible. Together, we have a broad range of experience solving problems and making repairs on all makes and models, foreign and domestic, modern and classic -- just about anything with an engine and wheels.
All of our technicians are ASE CERTIFIED and undergo continual training and education. ASE Certification takes the guesswork out of identifying an experienced and knowledgeable auto repair facility. The independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972 to improve the quality of vehicle repair and service through the voluntary testing and certification of auto technicians and other automotive service professionals. With ASE Certification you can be assured of the skills and knowledge of our individual technicians and our high standards and commitment to providing quality diagnosis, repair, and maintenance of your vehicle.
We use the latest Tools and Diagnostic Equipment to diagnose your vehicle quickly and help ensure your problem is fixed right the first time. We correct the cause of the your problem, not just the symptom. Saving you time and money!
CLEAR COMMUNICATION
It is important that you are fully informed about your vehicle so that you can make more qualified decisions regarding its care and maintenance. We talk in easy to understand language with not a lot of technical talk because we know that if you don't understand what we are saying, you won’t be able to make the best decision for your car's needs.
And we make it easy to communicate with us: phone, text, email, facebook, twitter, fax, mail, or chat.
HONEST ADVICE
We fix only what is necessary and only with your pre-approval. We will make recommendations for regularly scheduled maintenance that will reduce your overall operating costs, as well as make suggestions for repairs that are in your best interest relating to the condition of your vehicle. We don’t want you to experience any unwelcome surprises. We’ll NEVER pressure you into getting additional work done.
We also send friendly service reminders for oil changes, factory scheduled maintenance, etc.
RELIABILITY
There’s no greater peace of mind than knowing you have one less worry by having your vehicles serviced by a highly experienced ASE-certified automotive service and repair professional at De Pere Auto. We stand behind our workmanship and parts with our LIFETIME WARRANTY guarantee. If you ever have a problem with our work please do no hesitate to bring it back! In fact, we’re so sure you’ll be completely delighted with our service, that we’re willing to give you $100 worth of US Savings Bonds if your not.
FREE CONVENIENCESOUR WAITING AREA
We offer a recently remodeled waiting area that is open and inviting with complimentary coffee, popcorn, Wi-Fi wireless internet, newspapers, magazines, and coloring books.
SHUTTLE SERVICE
To make your life easier, De Pere Auto offers a free local shuttle service. When you drop your vehicle off for repairs or service we will drive you to your destination and then pick you up when the work is completed.
If necessary, we'll pick up and drop off your vehicle for you. We want to make getting your vehicle repaired as convenient as possible for you.
LOANER CARS
Got a big job that is going to last several days? We can provide you with a free loaner car to make things easier for you. These cars are loaned by appointment and are popular so please call ahead.
LOANER BIKES (Coming in the Spring!)
While you wait for your auto repair, you can also enjoy a walk or a ride on one of our loaner bikes along the scenic Fox River Trail, watch the pelicans and other wildlife, visit one of our local shops, grab a bite to eat, or run an errand.
SECURE AFTER-HOURS PICK UP
We know you have a busy schedule. That's why we offer a secure way to drop off and pick up your vehicle without compromising your security. Contact us today for details.
Schedule Service Appointment
